Academic Catalog 2020-2021

Academic Support Services and Programs

Academic Advising

At Gardner-Webb University, academic advising is a shared responsibility of the student, success coach, and faculty.

Students entering Gardner-Webb University are assigned a personal success coach (with the exception of Nursing and Education) from the Digital Learning Enrollment Division who assists them with academic advising and registration from their first semester through graduation. Upon demonstration of academic success, Nursing and Education students transition to a faculty advisor who mentors students in their major career field and assists students in the registration process. The faculty advisor and success coach work closely with students to successfully clarify and attain their personal, professional, and academic goals. Success coaches also provide direct assistance and serve as a bridge or ombudsperson between students and faculty advisors (Nursing and Education), Registrar Services, Student Accounts Office, Financial Planning, academic support services, and other University resources in order to help students enroll successfully and persist to graduation.

New Student Orientation

Orientation provides an opportunity to learn about student resources and services that support and prepare students for the transition into the Online Undergraduate Program. Students are provided with a web-conference orientation prior to the beginning of their first term.

Noel Center for Disability Resources

The Noel Center for Disability Resources provides accommodations and services to qualifying students with disabilities. Upon acceptance to the University, the student should register for services by filling out the Request for Services Form on the Center’s homepage. Professional documentation of the disability and its functional limitations should be sent to the Noel Center for Disability Resources. Once eligibility has been determined, the student is assigned an Accessibility Advisor who will collaboratively work with the student to determine the appropriate accommodations and services. This person will work with the student throughout his or her time at Gardner-Webb. Some of the accommodations/services that may be provided if the student has supportive documentation include, but are not limited to, note-takers, extended-time testing, materials in alternative format, lab assistants, interpreters, orientation and mobility training, and use of adaptive technology. The student may receive help in developing effective study skills as well as organizational and test-taking strategies.

Learning Enrichment and Assistance Program

Learning Enrichment and Assistance Program (LEAP) is an academic support service connected to Gardner-Webb University’s Undergraduate Student Success Center. LEAP’s flagship service is course-specific peer tutoring. Through our course-specific tutoring services, we hope to contribute to the tutors’ and tutees’ personal development and academic success. While LEAP is not equipped to offer tutoring assistance for all Gardner-Webb courses, we strive to provide tutoring assistance for highly-requested courses found within Gardner-Webb University’s curriculum.

LEAP peer tutoring provides online students with two reliable and flexible tutoring options to support distance students’ academic needs. Online students can schedule a one-on-one tutoring appointment for select courses. All one-on-one tutoring appointments are scheduled via WebbConnect and take place in the Tucker Student Center Room 336 (main Gardner-Webb campus). If a student is unable to attend a scheduled one-on-one tutoring appointment, or if one-on-one tutoring is not offered for the requested course, the student can access an online tutor via Smarthinking® (a higher education online tutoring company). Online students have access to Smarthinking tutoring each semester and can access Smarthinking via Blackboard or WebbConnect.

LEAP is open to student input and needs as we seek to provide the best tutoring services possible. Our policies and responsibilities are developed to benefit the student-learning process.

University Writing Center

The University Writing Center, located in the Tucker Student Center, offers free assistance to all Gardner-Webb students on any problem related to writing. Qualified graduate and undergraduate students, under the direction of a faculty specialist in writing, provide individual and group tutoring and answer questions upon request. Students who live off campus can receive Writing Center services via telephone or videoconferencing software.

Dover Memorial Library

Dover Memorial Library

800-253-8330 (Toll Free)

704-406-4295 (Circulation)

Gardner-Webb’s main library is located on the Boiling Springs, NC, campus. Online faculty and students are encouraged to visit the Dover Memorial Library, use the library website, and contact Library staff by phone, email, or chat, as needed. Online faculty and students may use a variety of resources and research materials through the Dover Library website. These resources include the following.

Online Catalog: Provides access to our book collection (print and electronic)

Online Databases: Includes scholarly articles, eBooks, and streaming videos available in a wide variety of subject areas

Interlibrary Loan and Requesting Books: A process that allows students to check out books from the main collection in the library by having them mailed to a home address and to borrow books from other libraries

Tutorials and Guides: Research aids created by the library to help guide students with their research

Online faculty are entitled to the same privileges and services as main campus faculty. A Gardner-Webb University ID card is required in order to check out library materials.

Faculty may contact the library to set up library instruction sessions for classes either at their distance learning site or at the Dover Library.

Important Contacts

Natalie Edwards Bishop, Associate Dean and University Archivist


Pam Dennis, Dean of the Library


Kevin Bridges, Interlibrary Loan Coordinator


Steve Harrington, Circulation Manager

704-406-2183, sharrington@gardner-webb.ed


Christian Life and Service

The Office of Christian Life and Service advances the Christian and Baptist identity of the University and nurtures students, faculty, and staff in the development of a mature Christian faith. Varied opportunities are provided for expressing that faith through service to God and humanity. The major areas of focus which are part of the Office of Christian Life and Service include Student Ministries, Pastoral Care, Dimensions, Missions, The IMPACT Center for Christian Ethics and Social Responsibility, and the President’s Council on Christian Mission and Identity.

For additional information please refer to the Online Undergraduate Degree Completion Program Student Handbook.